Home Pricing Support Start creating
Tiaki Kiritaki

Kaupapa Here Whakahoki Moni

Ko tā mātou hiahia kia māia ia kiritaki Doitong mō tā rātou hoko. E whakamārama ana tēnei kaupapa here i te wā me te pēhea e taea ai te tono whakahoki moni.

Whakahoutanga whakamutunga: 26 o Paenga-whāwhā, 2026

Whakarāpopototanga

Ki te hoko koe i tētahi ohaurunga Doitong, paatere whiwhinga rānei, ā, kei tō pūkete tonu ngā whiwhinga kāore i whakamahia, he 14 rā maramataka tōu mai i te rā i hoko ai koe ki te tono whakahoki moni katoa, wāhanga rānei mā te tuku īmēra ki support@doitong.com. Ka whakahokia ngā moni ki te tikanga utu taketake i roto i te 5–10 rā mahi.

E pā ana tēnei kaupapahere ki ngā hokonga tika i doitong.com kua utua ki te moni tāwāhi (tāra US, euro). Ko ngā hokonga kua utua ki te ruble Rūhia, he kaihoko kē, ā, ka whakahaerehia e te tuku tūmatanui Rūhia. Ko ngā hokonga mā ngā toa taupānga a ngā rōpū kē (Apple App Store, Google Play, Telegram Stars) ka whakahaerehia e te kaupapahere whakahoki moni o taua toa.
Wāhanga 1

Te whānuitanga o tēnei kaupapahere

He wāhanga tēnei Kaupapahere Whakahoki Moni nō ngā Tikanga Ratonga Doitong, ā, e whakahaere ana i ngā hua utu me ngā ohaurunga e hokona ana e SPACEFOX UNIPESSOAL LDA ("Doitong", "mātou") i doitong.com me ōna rohe-iti, ina utua ki te moni tāwāhi (tāra US, euro).

1.1 Ngā hua e hipa ana
  • Ngā mahere ohaurunga ā-marama, ā-tau hoki (hei tauira, Pro Plan, Growth Plan).
  • Ngā pūhera whiwhinga kotahi me ngā tāpiritanga whiwhinga.
  • Ngā hua tāpiri pērā i ngā tūtira matua, ngā tauira moni, me ngā whakarahinga rokiroki.
1.2 Ngā wā kāore tēnei kaupapahere e pā
  • Ngā hokonga kua utua ki te ruble Rūhia mā tētahi kāri pēke Rūhia — nā IE Isaev Vitalii Vladimirovich (OGRNIP 320784700114386) ēnei e hoko, ā, ka whakahaerehia e te tuku tūmatanui Rūhia, kāore e whakahaerehia e tēnei kaupapahere.
  • Ngā hokonga mā Apple App Store, Google Play, Telegram Stars, mā tētahi atu toa rōpū kē rānei — tonoa te whakahoki moni mā taua toa.
  • Ngā kirimana hinonga motuhake he rara whakakore moni motuhake tōna — ko ngā tikanga o te kirimana te mea matua.
  • Ngā whakamātautau kore utu me ngā whiwhinga koha — kāore he utu i mahia, nō reira kāore he moni hei whakahoki.
Wāhanga 2

Te whai mana ki te whakahoki moni

Ka taea e koe te tono whakahoki moni mēnā e tika ana ēnei katoa:

2.1 Te wā e wātea ana

Me tae mai tō tono whakahoki moni ki a mātou i roto i ngā rā maramataka 14 mai i te rā o te utu taketake. Ko ngā tono ka tae mai i muri i te rā 14, ka taea te whakakore, te tukatuka rānei hei whiwhinga atawhai noa iho, i runga i tā mātou whakatau.

2.2 Te whakamahinga o ngā whiwhinga

Mēnā kua whakamahia e koe ētahi o ngā whiwhinga i roto i te hokonga, ka whakaritea ki te wāhanga kua toe te moni whakahoki: ka tangohia te uara rārangi o ngā whiwhinga kua whakamahia i te moni whakahoki. Kāore e whakahokia te moni mō ngā whiwhinga kua whakamahia katoatia.

2.3 Pūkete kei te pai te tū

Kaua te pūkete e tohuia mō te tinihanga, te whakamahi hē i te tikanga utu, te takahi i ngā tikanga ratonga, te mahi whakahoki utu rānei. Kāore ngā pūkete e takahi ana i ā mātou Tikanga Ratonga e whai mana.

Wāhanga 3

Ngā ohaurunga me ngā whakamātautau

Ka whakahou aunoa ngā ohaurunga kia whakakorea rā anō. E pā ana ngā ture i raro nei ki ngā tono whakahoki moni mō ngā utu ohaurunga.

3.1 Te wā nama tuatahi

Mēnā ka whakakore koe i roto i ngā rā 14 mai i tō utu ohaurunga tuatahi, ā, kāore anō koe kia whakamahi i te nui ake i te 20% o ngā whiwhinga o taua wā, ka whakahokia katoatia e mātou te moni.

3.2 Ngā utu whakahou

Mō ngā whakahoutanga ohaurunga, ka pā motuhake te wā 14-rā me te ture whakamahinga whiwhinga 20% ki ia whakahoutanga. Kāore mātou e whakahoki moni mō ngā wā kua mutu kē.

3.3 Te whakakore i tētahi ohaurunga

Ka taea e koe te whakakore i ngā wā katoa mai i tō papatohu, mā te īmēra rānei ki te tautoko. Ka aukati te whakakorenga i ngā whakahoutanga ā muri ake tonu atu; ka mau tonu tō urunga me ō whiwhinga mō te toenga o te wā kua utua.

3.4 Te huri mai i te whakamātautau kore utu

Mēnā i tīmata koe i tētahi whakamātautau kore utu, ā, i namaia koe i te mutunga o taua whakamātautau, ka pā te wā whakahoki moni paerewa 14-rā mai i te rā o te utu huringa. Kāore ngā whakamātautau e namaia, nō reira kāore e taea te whakahoki moni.

Wāhanga 4

Ngā pūhera whiwhinga me ngā hokonga kotahi

He hokonga kotahi ngā pūhera whiwhinga hei tāpiri whiwhinga ki tō pūkete. Kāore e whakahou aunoa.

4.1 Ngā pūhera whiwhinga kāore i whakamahia

Mēnā kāore rawa he whiwhinga o te pūhera i whakapaua, ka taea e koe te tono whakahoki moni katoa i roto i ngā rā 14 mai i te hokonga.

4.2 Ngā pūhera whiwhinga kua whakamahia wāhanga

Ka whakaritea ngā moni whakahoki ki te utu rārangi mō ia whiwhinga i te wā o te hokonga. Hei tauira: pūhera 10 000 whiwhinga mō te $20 → 4 000 kua whakamahia → moni whakahoki = $20 × (6 000 / 10 000) = $12.

4.3 Ngā whiwhinga whakatairanga, whiwhinga bonus rānei

Ko ngā whiwhinga i whakawhiwhia hei whakatairanga, hei bonus tuku tangata, hei utu āwhina rānei, kāore e taea te whakahoki hei moni. Kāore he uara moni i waho atu o Doitong.

Wāhanga 5

Me pēhea te tono whakahoki moni

Hei tīmata i te whakahoki moni, tukuna mai he īmēra kotahi ki support@doitong.com mai i te wāhitau kua rēhitatia ki tō pūkete Doitong. Whakaurua ngā mea kei raro nei kia tere ai tā mātou tukatuka i te tono:

5.1 Ngā mea hei whakauru
  • Tō īmēra kua rēhitatia, tō ID pūkete rānei.
  • Te nama ota, te ID tauwhitinga, te rā me te nui o te utu, ahakoa he tata noa.
  • Te take o te whakahoki moni — he poto, he motuhake te whakamārama (hei tauira, "kua huri taku whakaaro", "kāore te āhuatanga i hāngai ki taku whakamahinga", "he utu tāruarua").
  • Mēnā e tika ana, he whakaahua mata o te utu mai i te tauākī a tō pēke, kāri rānei.
5.2 Whakamana kua tae mai

Ka whiwhi koe i tētahi whakautu whakamana i roto i te 1 rā mahi. Tērā pea ka pātai mātou i tētahi, i ētahi pātai whai ake hei manatoko i te pūkete i mua i te tukatuka.

Wāhanga 6

Te wā tukatuka me te tikanga

Ka whakahokia ngā moni kua whakaaetia ki te tikanga utu taketake.

6.1 Te wā whakaae

Ka whakaae, ka whakakore rānei mātou i ngā tono whai mana i roto i ngā rā mahi 3 mai i te taenga mai o ngā pārongo katoa e hiahiatia ana.

6.2 Te wā ka tae mai ngā moni
  • Kāri nama / kāri utu: 5–10 rā mahi i muri i te whakaaetanga (kei te pēke tuku te rerekētanga).
  • Whakawhitinga pēke / SEPA: 3–7 rā mahi i muri i te whakaaetanga.
  • Stripe / Paddle: ka puta te moni whakahoki ki te tikanga taketake mā taua kaiwhakahaere utu tonu.
6.3 Moni me ngā utu

Ka tukuna ngā moni whakahoki ki te moni kotahi me te utu taketake. Kāore a Doitong e utu i tētahi utu whakahoki moni. Ko ngā utu whakawhiti moni, ngā utu rānei a te pēke takawaenga ka tangohia e tō whatunga kāri, kei waho atu i tā mātou mana.

Wāhanga 7

Ngā mea kāore e whakahokia te moni

Kāore ngā hokonga me ngā āhuatanga e whai ake nei e whai mana ki te whakahoki moni:

7.1 Ngā hua kua pau katoa

Ngā whiwhinga kua whakapaua katoatia i mua i te tono whakahoki moni.

7.2 Ngā tono kua tōmuri

Ngā tono ka tae mai neke atu i te 14 rā maramataka i muri i te rā utu.

7.3 Te whakamahi hē, te takahi rānei

Ngā pūkete kua whakakorea mō te takahi i ā mātou Tikanga Ratonga, mō te tinihanga, mō te whakamahi hē rānei i te tikanga utu.

7.4 Ngā parekura autaki, ngā parekura whai pānga rānei

Kāore mātou e whakahoki moni mō ngā parekura autaki pērā i te hua kua ngaro, te wā kua moumou, ngā utu rānei a ngā rōpū kē.

Wāhanga 8

Ngā whakahokinga utu me ngā tautohe

I mua i te tīmata i tētahi whakahokinga utu ki tō pēke, ki tō whatunga kāri rānei, whakapā mai ki a mātou i te tuatahi — tata tonu ka tere ake tā mātou whakatau i te tukanga tautohe.

8.1 He aha i tono ai ki a mātou i te tuatahi

E 30–90 rā te roa o ngā whakahokinga utu ki te whakatau, ā, tērā pea ka aukati rangitahi i tō urunga. He hautanga noa iho o taua wā te whakahoki moni tika mā mātou, ā, ka noho hohe tonu tō pūkete.

8.2 Ngā tautohe i muri i te whakahoki moni

Mēnā kua tukuna kētia e mātou he moni whakahoki katoa, ā, ka tukuna he whakahokinga utu mō taua utu anō ā muri ake, tērā pea ka whakatarewahia te pūkete kia oti rā anō te arotake.

Wāhanga 9

Whakapā

Mō tētahi tono whakahoki moni, mō tētahi pātai rānei mō tēnei kaupapahere, īmēra mai ki support@doitong.com.

9.1 Hinonga ā-ture

SPACEFOX UNIPESSOAL LDA
NIF / VAT: PT519184963
Kua rēhitatia ki Potukara

9.2 Te wā whakautu

Ko ngā hāora tautoko mai i te Mane ki te Paraire, 09:00–18:00 te wā o Lisbon. Ka whakautu mātou i ngā īmēra whakahoki moni i roto i te 1 rā mahi.

Need a refund or have a question?

Email support@doitong.com from your registered account address — we reply within 1 business day.

Contact support